Shipping & Delivery
Shipping & Delivery Policy
At Designs The Wright Way LLC, every piece is handcrafted with care and made specifically for our customers. Because many of our products are custom-made, processing and shipping times may vary. We appreciate your patience while we create something truly special just for you.
Order Processing
Each order is carefully prepared before it is shipped. Processing times depend on the type of product and the level of customization requested. Estimated production times will be provided when your order is confirmed.
Please note that custom or personalized items may require additional time to complete.
Shipping
We proudly ship throughout the United States.
Shipping costs are calculated during checkout based on your delivery address, package size, and selected shipping method.
Once your order has been shipped, you will receive a confirmation email with tracking information, when available.
Delivery Times
Delivery times vary depending on your location and the shipping carrier. While we work hard to ensure orders are shipped on time, Designs The Wright Way LLC cannot guarantee delivery dates once a package has been handed over to the carrier.
Unexpected delays caused by weather, holidays, carrier issues, or other circumstances beyond our control may affect delivery times.
Shipping Address
Please make sure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update your order before it ships.
Damaged Packages
We carefully package every order to help ensure it arrives safely. If your package arrives damaged, please contact us within 48 hours of delivery. Include your order number along with clear photos of the damaged item and packaging so we can review the issue and work toward a resolution.
Lost or Delayed Shipments
If your tracking information shows unusual delays or your package appears to be lost, please contact us. We will assist you in working with the shipping carrier to locate your order.
Contact Us
If you have any questions about your order, shipping, or delivery, we’re happy to help.